Why is 2FA used?
As you'll have access to patient data, modern Digital Governance requires ensuring its you trying to access it - that means a combination of email, password AND something you'd have on your person (e.g. Phone apps)
Which App are you using?
Any Authentication App will work - welcome to use one you're already using.
Not listed here? Reach out to us using the Help Widget in the bottom right of the screen.
Authy
Setting up/first time
Download/Open the app
Tap the + button in the bottom right of the app,
Point the phone camera to scan the QR code on Practice Toolkit
Edit the title to whatever you'd find helpful
Enter the code it generates in Practice Toolkit
Using in future
Open the app on your phone - the icon looks like above
It'll show a list of any organisations you've created, find Practice Toolkit and the number you need will be displayed already. The loading circle round each icon shows when it'll be refreshed with a new one.
Microsoft Authenticator
Setting up/first time
Download/Open the app
Select the + button in the top bar and select 'Other' (don't tap the QR code icon bottom left, that's for Microsoft only)
Point the phone camera to scan the QR code on Practice Toolkit
Edit the title to whatever you'd find helpful
Enter the code it generates in Practice Toolkit
Using in future
Open the app on your phone - the icon looks like above
It'll show Microsoft accounts a list of any organisations you've created, find Practice Toolkit and tap it to display the 'One-time password code'
NB: unlike using it to log into Microsoft services it won't automatically appear, you need to tap into the organisation to get the code.
Google Authenticator
Setting up/first time
Download/Open the app
Select the + button in the top bar and select 'Scan a QR Code'
Point the phone camera to scan the QR code on Practice Toolkit
Enter the code it generates in Practice Toolkit
Using in future
Open the app on your phone - the icon looks like above
It'll show a list of any organisations you've created, find Practice Toolkit and the number you need will be displayed already. The loading circle shows when it'll be refreshed with a new one.