Like any new system it can be a bit daunting knowing where to start... To help you get the maximum value of Practice Toolkit, here are some useful things to be aware of...
An intro Video, if you prefer seeing to reading
Settings
Help & Support
Feedback & Improvement
Tools
Support Widget
Welcome to Practice Toolkit! This guide will help you navigate our platform efficiently and make the most of its features designed specifically for GP practices
Quick Start Video
Before diving in, we recommend watching our orientation video here. It provides a visual overview of the key features you'll be using daily.
Essential Navigation Areas
1. Settings
Customise your practice profile
Configure EMIS integration settings
Manage user permissions and access levels
Set up automated recall preferences
Adjust notification preferences
2. Core Tools
Patient Recall Optimiser: Streamline your patient recall process
Code Cleanser: Maintain accurate clinical coding
Claims Calculator: Track and optimise practice revenue All tools are accessible via the main dashboard and fully integrated with EMIS.
3. Help & Support
Access our comprehensive knowledge base
Live chat support during business hours
Email support for non-urgent queries
Scheduled training sessions
Troubleshooting guides
4. Feedback & Improvement
We're committed to continuous improvement based on your input:
Submit feature requests
Report issues
Share improvement suggestions
Track the status of your submissions Your feedback directly influences our development roadmap, as we reinvest in improvements requested by users.
5. Support Widget
Located in the bottom-right corner of every screen, our support widget offers:
Instant access to help articles
Quick contact options
Guided tutorials
FAQ section
Getting Help
If you need assistance at any point:
Click the support widget
Email: [email protected]
Schedule a training session through your dashboard
Contact your dedicated account manager
Next Steps
Complete your practice profile setup
Watch the orientation video
Schedule your first training session
Start with the Patient Recall Optimiser tool
Explore additional features at your own pace
Remember, Practice Toolkit was designed by GPs for GPs, with a focus on reducing administrative burden and enhancing patient care. We're here to support your journey to more efficient practice management.