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Changes Planned for Practice Toolkit

Changes Planned for Practice Toolkit

Updated over 2 months ago


Overview

Practice Toolkit is undergoing significant development as we approach our MVP launch on 30th June 2025. This article outlines the key changes, enhancements, and new features planned for our healthcare software platform designed specifically for UK GP practices.


Major Milestones & Launch Timeline

MVP Launch - June 30, 2025

The most significant change coming to Practice Toolkit is our official MVP (Minimum Viable Product) launch, marking the transition from beta to full commercial availability.

Key Launch Components:

  • Complete sales strategy implementation

  • Finalised product features and functionality

  • New website launch with enhanced user experience

  • Comprehensive training and support materials


Product Development Changes

1. Enhanced Reporting Module

Currently in active development, the reporting feature will be a game-changer for GP practices:

New Capabilities:

  • Patient Registers: Comprehensive patient population tracking

  • Recall Registers: Detailed recall management analytics

  • Key Metrics Dashboard: Real-time performance indicators

  • Data Visualisation: Charts and graphs for better insights

  • ROI Tracking: Clear return on investment calculations

2. Expanded EMIS Integration

Building on our current seamless EMIS integration:

  • Enhanced data synchronisation

  • Improved workflow automation

  • Reduced manual data entry requirements

  • Real-time system updates

3. User Experience Improvements

Based on ongoing user feedback:

  • Streamlined interface design

  • Improved navigation and usability

  • Enhanced mobile responsiveness

  • Faster loading times and performance optimisation


Pricing Structure Changes

Post-Launch Pricing Tiers

  • Early Adopter: £0.40 per patient/year

  • Standard: £0.60 per patient/year (post-MVP launch)

New Referral Programme

  • £500 voucher for successful referrals

  • Enhanced partner benefits

  • Loyalty rewards for long-term users


Marketing & Sales Changes

LinkedIn Company Presence

Launch Date: May 2025

  • Professional company profile

  • 3-4 educational posts per week

  • Customer success stories

  • Product updates and insights

Enhanced Sales Strategy

  • Cluster-Based Approach: Targeting practice groups and PCNs

  • Educational Content: Focus on transformation stories

  • Demo Enhancement: New "Sync & See" feature demonstrations

  • Procurement Pathways: ICB and PCN-funded route development

Content Marketing Expansion

  • Teams webinars for demos and Q&A sessions

  • Email marketing campaign launch

  • Educational resource library expansion

  • Case studies and success stories


Technology & Infrastructure Changes

Development Team Expansion

  • Continued partnership with 31G (13 developers)

  • Potential hiring of additional sales personnel

  • Enhanced customer support capabilities

Platform Enhancements

  • Improved browser compatibility

  • Enhanced security features

  • Better data backup and recovery systems

  • Streamlined user onboarding process


Customer Support Improvements

Training & Onboarding Changes

  • Generic Training Sessions: Group onboarding for efficiency

  • Dedicated Sessions: Personalised training for larger practices

  • Self-Service Resources: Expanded knowledge base

  • Process Documentation: Comprehensive user guides

Support Channel Enhancements

  • Improved response times for email and live chat

  • Enhanced phone support availability

  • Proactive customer success management

  • Regular check-ins and feedback collection


Strategic Business Changes

Market Expansion Goals

  • Target: Sign up maximum number of GP practices, especially larger ones

  • Focus on raising awareness and demonstrating value

  • Partnership development with ICSs and CCGs

  • Flexible pricing strategies for different practice sizes

User-Driven Development Philosophy

Unique Commitment: Reinvestment of turnover into user-requested improvements

  • Direct feedback implementation

  • Quarterly feature updates based on user needs

  • Transparent development roadmap sharing

  • Customer loyalty programme development


Quality & Compliance Updates

Enhanced Metrics Tracking

  • Conversion Targets: >85% satisfaction, >70% beta-to-paid conversion

  • Feature Adoption: >80% core feature utilisation

  • Lead Generation: 2 qualified leads per converted beta user

  • Performance Monitoring: Real-time dashboard analytics

Regulatory Compliance

  • Continued NHS Digital compliance

  • Enhanced GDPR data protection measures

  • Regular security audits and updates

  • Clinical governance alignment


Implementation Timeline

Q2 2025 (Current)

  • Beta programme continuation

  • Reporting module development completion

  • Sales strategy finalisation

  • Website development

Q3 2025 (Post-Launch)

  • MVP launch execution

  • LinkedIn marketing campaign

  • Enhanced customer onboarding

  • Performance metrics analysis

Q4 2025 & Beyond

  • Feature expansion based on user feedback

  • Market penetration acceleration

  • Partnership programme development

  • Continuous improvement implementation


What This Means for Current Users

Beta Users

  • Continued access to special pricing (£0.20 per patient/year)

  • First access to new features and updates

  • Opportunity to influence product development

  • Seamless transition to full platform

New Users

  • Enhanced onboarding experience

  • Access to comprehensive training resources

  • Improved product stability and features

  • Competitive pricing options


Getting Prepared for Changes

For Practice Managers

  1. Stay Informed: Regular communication updates about new features

  2. Training Preparation: Schedule staff training sessions

  3. Feedback Participation: Contribute to product development through feedback

  4. Network Engagement: Consider cluster-based implementation opportunities

For GP Partners

  1. Strategic Planning: Evaluate long-term practice management goals

  2. ROI Assessment: Utilise new reporting features for business insights

  3. Staff Buy-In: Ensure team readiness for enhanced functionality

  4. Referral Opportunities: Explore referral programme benefits


Support During Transition

Contact Information:

  • Email Support: Available for all queries

  • Live Chat: Real-time assistance

  • Phone Support: Direct consultation available

Training Resources:

  • Comprehensive knowledge base articles

  • Video tutorials and guides

  • Webinar sessions

  • One-to-one training calls


Conclusion

These planned changes represent Practice Toolkit's commitment to revolutionising GP practice management through innovative technology, user-focused development, and exceptional support. Our June 2025 MVP launch marks just the beginning of an exciting journey toward transforming primary care administration.

The combination of enhanced features, improved pricing structures, and expanded support services positions Practice Toolkit as the leading solution for modern GP practices seeking efficiency, accuracy, and growth.

Stay tuned for regular updates as we approach our launch date and continue to evolve based on your valuable feedback and changing healthcare needs.


Last Updated: May 2025 For the most current information, please visit our website or contact our support team.


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